Title: Client Success Manager
Reports to: Director, Client Success
Location: Saint Petersburg, Florida
iSOCRATES is the leading end-to-end provider of Programmatic Resource Planning and Execution serving publishers, marketers, agencies and their suppliers.
iSOCRATES has three lines of business: Strategic and Operations Consulting, Managed Service Platforms and Business Process Outsourcing. The company is owned by its employees and is headquartered in Saint Petersburg, Florida, U.S.A. with its global delivery center in Mysuru, Karnataka, India.
iSOCRATES is staffed 24/7/365 with proven specialists who save clients money and time achieving transparent, accountable performance while delivering extraordinary value. Savings stems from a low-cost, focused global delivery model at scale that benefits from continuous re-investment in technology and specialized training.
The Client Success Manager role is part of the iSOCRATES’ Client Success Team which is accountable for implementing, managing and delivering solutions that drive success against our Clients’ business KPIs.
The Client Success Manager is the main point of contact leading the company’s efforts for his/her assigned marketer and agency clients. In this role, you will develop strong relationships with clients, connecting with key business executives and stakeholders.
He/She will be responsible for all aspects of the pre- and post-digital sales process including media plan creation and execution of audience-based programmatic programs, data-segment builds, campaign delivery against client objectives, and related upselling efforts.
You should have knowledge of programmatic campaign management (e.g., display, video, mobile, social, native) and experience with yield management, SSPs, DSPs, DMPs and exchange-based media buying.
The Client Success Manager will also be responsible for supporting client Audience Extension and Audience Development programs.
If you are interested in this role and you think your profile matches the requirements provided, please send your resume with a cover letter to email@example.com. For more information, visit our website https://isocrates.com